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Audience Segments

An Audience Segment is a unique set of users based on certain selected criteria. Audience Segments are utilized to send push notifications to a specific group of users.

Written by Nick Lal

Updated at July 30th, 2025

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Table of Contents

How to Create an Audience Segment

Example: Send a push notification to users who are registered / not registered. Send a push notification to users who have favourited a schedule item.

How to Create an Audience Segment

  1. Navigate to the Communicate section of the CMS
  2. Click + Create a segment
  3. Enter a title for your Audience Segment 
  4. Select the criteria:
    1. App Version - send a push notification to an older/newer version of the app
    2. My Schedule - send a push notification to a group of users who have added a schedule item to their My Schedule
    3. Platform - send a push notification to iOS or Android users only
    4. Thuzi Registration Status - send a push notification to registered or unregistered users
  5. Click + Add a new rule to set multiple criteria for the push notification. Example: Registered users on iOS
  6. Click Save and go back to list
viewers groups

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